Neck Relief Massager Therapy Device
- 4D Shiatsu with Heat: Bionic finger-press heads + dual heat 42°C / 45°C (108°F / 113°F) for targeted deep relaxation.
- Adjustable to You: 3 intensity levels, ergonomic strap for hands-free use.
- Cordless & Lightweight: 2000 mAh battery (up to 120 min total runtime), only 0.76 kg (1.68 lb), USB-C.
- Comfort Materials: Skin-friendly silicone, soft breathable leather; quiet copper-core motor.
Quick Routine: Effective 10-minute sessions for everyday relief.
Versatile Use: Not just for the neck—also great for shoulders, back, lower abdomen, and legs.
Try jackrelief® risk-free for 30 days – not satisfied? Full refund. We also offer a 24-month manufacturer's warranty against defects in materials and workmanship.
4D RELIEF TECHNOLOGY
4D Finger-Press Shiatsu
Mimics real thumbs and palm-grip kneading to target knots in the neck and shoulders.
Dual Heat
Selectable 108°F / 113°F (42°C / 45°C) to boost comfort and circulation.
3 Intensity Levels
Choose Low / Medium / High for the pressure that feels right to you.
Cordless Freedom
Hands-free strap + compact body for use on the sofa, at your desk, or on the go.
THE UPGRADE FOR YOUR NECK — ANYTIME & ANYWHERE
Meet the next-gen JackRelief® neck device: 4D shiatsu kneading with soothing heat in a lightweight, cordless design. Built to loosen stiffness after long workdays, support post-workout recovery, and make daily life more comfortable—wherever you are.
CORDLESS & EVERYDAY-READY
- 2000 mAh high-capacity battery — up to 120 min total runtime per charge
- Just 1.68 lb (0.76 kg) — easy to wear, easy to pack
- USB-C (5 V / 10 W) charging + simple, one-hand controls
MATERIALS MADE FOR COMFORT
Crafted for comfort, the device uses skin-friendly, food-grade silicone massage heads with a smooth, elastic feel and a breathable, soft leather strap that contours to your neck and shoulder curve. The exterior is durable and scratch-resistant, wiping clean in seconds, while a low-noise copper-core motor keeps every session calm and unobtrusive.
Infrared combined with vibration is an evidence-basedmethod for pain relief.
WHAT OUR CUSTOMERS SAY
Find out what other customers have to say about our products.
Frequently asked questions
Shipping
Currently to Germany, the EU, USA and Australia. More countries coming soon.
Because we ship to many regions worldwide, delivery times can vary by country and area. These are our average delivery times:
- USA: 8–14 business days
- Australia: 10–14 business days
- European Union: 7–12 business days
If the shipment is to a special/remote area or an island, delivery may be delayed by a few days.
Please also allow up to 24 hours for processing until your order is confirmed. No deliveries on Sundays or public holidays.
After dispatch, you’ll receive an email with a tracking link. Alternatively, you can track your shipment on our site using your tracking number via the navigation under "Order Tracking".
Payment & Warranty
Klarna, PayPal, Sofort bank transfer, credit card (Visa, Mastercard, AmEx), Apple Pay, Google Pay.
Checkout is SSL-encrypted & PCI-DSS compliant; we do not store your card details.
30-day risk-free trial — not a match = full refund.
24-month manufacturer’s warranty on all devices.
Product
15–20 minutes per knee is plenty.
No — infrared & laser also work through light clothing.
With the included USB-C cable; 0 → 100% in approx. 2 hours.
Yes, integrated sensors automatically stop at 60 °C (140 °F). For sensitive skin, choose the 40 °C (104 °F) setting.
Design & QC in Germany, final assembly in an ISO 13485-certified facility in Shenzhen.
Yes, you can use our 3-in-1 vibration & infrared therapy device on different body regions such as the shoulder or elbow.
Our 3-in-1 therapy device is intended for various applications. Whether shoulder, elbow, or knee — the three modes support recovery from issues such as osteoarthritis, joint pain, swollen knees, post-exercise soreness, and more.
Orders & Customer Support
Within 12 hours via email — as long as it hasn’t shipped yet, we’ll adjust everything free of charge.
Just email us at support@jackrelief.com — response within 24 hours (business days) or use our "Help & Contact" page.